Shipping policy
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Shipping Policy
Free Shipping We're pleased to offer free shipping on all orders within the United States — no minimum purchase required.
Processing Time All orders are processed within 5–7 business days. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed slightly. We'll notify you by email if there is a significant delay.
Shipping Time Once your order has been processed and shipped, delivery times will vary depending on your location and the shipping carrier. You will receive a shipping confirmation email with a tracking number as soon as your order is on its way.
Order Tracking Once your order has shipped, you will receive an email with your tracking information. Please allow up to 24 hours for tracking details to update.
Shipping Restrictions At this time, we only ship within the United States. We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories.
Lost or Damaged Packages Medoram is not responsible for lost or stolen packages confirmed as delivered to the address provided. If your package arrives damaged, please contact us within 48 hours of delivery at cuteten630@gmail.com so we can make it right.
Contact Us If you have any questions about your order or our shipping policy, please reach out to us at cuteten630@gmail.com or call us at +1 (949) 264-9628.